As we continuously improve Govenda, your browser may not always automatically recognize the changes due to your history and cache. If you are receiving an error message, problems with logging in, or issues loading a page, please try clearing your cache per the steps below.

Chrome

1. Click the Tools menu (three dotted lines in the upper-right corner).
2. Select History. 
3. Select Clear Browsing Data from the left-hand side. Set the Time Range set to All Time. Check-mark Cookies and other site data and Cached images and files, and select Clear Data.
4. If on a Windows computer, close and re-open Chrome to save your changes. If on an Apple computer, go to the Chrome menu on the top menu bar and select Quit for the changes to take effect.

Microsoft Edge

1. Click the Tools menu (three dotted lines in the upper-right corner), and open the Settings menu.
2. Click Privacy, search, and services on the left-side menu.
3. Under the section Clear browsing data, Click Choose what to clear.
4. Select Cookies and other site data and Cached images and files.
5. Click Clear Now.
6. Close Microsoft Edge completely for your changes to take effect.

Mozilla Firefox

1. Click on the Tools bar.
2. Click on Options (On Mac, it's labeled Preferences).
3. On the menu to the left, select Privacy & Security.
4. Under the Cookies and Site Data option, click the "Clear Data..." button.
5. Select only the two options and hit clear now.
6. If on a Windows computer, close and re-open Firefox to save your changes. If on an Apple computer, go to the Firefox menu on the top menu bar and select Quit for the changes to take effect.

Safari

1. Click on Safari on the top menu bar.
2. Click Preferences.
3. Click the Privacy tab.
4. Click Manage Website Data.
5. Click Remove All.
6. Click Remove Now.
7. Go to the Safari menu on the top menu bar.
8. Select Quit to close Safari and save your changes.

Safari for iOS

1. Go to the Settings app on your device.
2. Scroll down to the Safari menu.
3. Scroll down and select Clear History and Website Data.
4. A pop-up will come up verifying that you want to clear the History and Data. Select Clear History and Data.
5. The button for Clear History and Website Data will turn gray when cache and cookies have been successfully cleared.