How do I reset a user's password?

The most common issue for Admins is board members forgetting their login credentials.  As the Admin, you have the ability to send your user an email that will allow him/her to reset his/her password.  

Follow the steps below to send a reset password email:

1. Go to the ‘Users’ section in the left navigation menu.
2. Find the appropriate user in the member roster and click on their name.
3. Click the 'Actions' button that appears at the top right of the user profile screen.
4. After selecting the ‘Reset Password’ button, a confirmation window will appear confirming the choice. 
5. A confirmation window will show that the password reset was sent successfully.