Candler Holmes
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Articles
Recent activity by Candler Holmes-
Errors Creating or Publishing a Meeting
If you see an error when creating, editing, or publishing a meeting, find the error message below."Committee admins may only invite individuals who are part of committees they administer"As a commi...
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Gabii Meeting Recording Errors
If Gabii encounters a problem joining or recording your meeting, you'll see an error message explaining what happened. Find your error below for the solution."No Passcode"The meeting requires a pas...
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File Upload Errors
If you're having trouble uploading a file to Govenda, find the error you're seeing below.Supported file typesGovenda accepts the following file formats:Documents: PDF, Word (.doc, .docx), Excel (.x...
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I Can't Open or View a Document
If you're having trouble opening, viewing, or loading a document in Govenda, find the issue you're experiencing below."Password required"The uploaded file is password-protected. You'll need to ente...
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My Calendar Events Are Not Syncing
If your Microsoft or Google integration shows as connected but meetings, surveys, eSignature, or vote events aren't appearing in your external calendar, work through this troubleshooting guide.Step...
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Setting Up Google Calendar Integration
Connect your Google account to Govenda to sync meetings and events to your Google Calendar and file notification emails into a Gmail label.How to set up the integrationIn Govenda, go to Settings > ...
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Setting Up Microsoft Calendar Integration
Connect your Microsoft 365 account to Govenda to sync meetings, surveys, polls, and approval events to your Outlook calendar, file notification emails into a designated folder, and sync tasks to Mi...
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I Keep Getting Signed Out Automatically
Govenda automatically signs you out after a period of inactivity to protect sensitive board materials. This article explains how it works and how to adjust your settings.What you'll see before bein...
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Two-Factor Authentication (2FA) Problems
If your company has two-factor authentication enabled, you enter a 6-digit verification code sent via SMS each time you sign in (unless you've trusted your device). This article covers all common 2...
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Single Sign-On (SSO) Is Not Working
If you're having trouble signing in with your organization's Single Sign-On, find the error message you're seeing below for troubleshooting steps."Single sign-on is not configured for your Govenda ...