Candler Holmes
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Articles
Recent activity by Candler Holmes-
My Offline Data Disappeared
If all your cached offline documents, meeting materials, and board books have been removed from the Govenda mobile app, this article explains what happened and how to restore access.What is remote ...
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Mobile Push Notifications Not Working
If you're not receiving push notifications on your mobile device from Govenda, work through this step-by-step troubleshooting guide.Step 1 — Check device notification permissionsiPhone / iPad: Open...
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Mobile Offline Login Codes
If your company requires two-factor authentication (2FA), you'll need offline security codes to sign in to the Govenda mobile app when you don't have an internet connection. This article explains h...
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Using the Govenda Mobile App Offline
The Govenda mobile app lets you access previously viewed board materials without an internet connection. This article explains the requirements, what's available offline, and common issues.Requirem...
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RSVP and Meeting Attendance Issues
If you're having trouble RSVPing to a meeting or with attendance functionality, find the issue below.I can't RSVP to a meetingYou may not be invited to this meeting or may not have access to the co...
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I Can't Submit a Survey
If you're having trouble completing or submitting a survey in Govenda, find the issue below."This survey is not available to take offline" (mobile)Surveys require an internet connection. Connect to...
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eSignature Problems
If you're having trouble with electronic signatures in Govenda — including signing, status questions, or errors — find the issue below.Understanding eSignature statusDraft — The eSignature package ...
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I Can't Submit a Vote
If you're having trouble voting, find the issue you're experiencing below.The vote is closedThe voting period has ended. You can no longer submit or change your vote. Contact the meeting organizer ...
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Board Book Generation Problems
If your board book isn't generating correctly, shows an error, or seems incomplete, find the issue below.How board book generation worksWhen you generate a board book, Govenda compiles all attached...
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Meeting Agenda Issues
If you're having trouble with meeting agenda items — including indent/outdent, saving, or attaching files — find the issue below.Indent or outdent isn't working (nothing happens)Indenting agenda it...