Candler Holmes
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Articles
Recent activity by Candler Holmes-
How the Notification Email Daily Digest Works
This article is for administrators who manage how notifications are delivered to users.How the daily digest worksGovenda bundles all pending notifications for each user into a single daily digest e...
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Adding, Inviting, and Managing Users
This article is for administrators who manage user accounts. It covers adding users, sending invitations, and common issues.How to add and invite a new userGo to the Users management page in the ad...
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Dashboard Widget Saving Errors
If you're having trouble saving or customizing your dashboard, find the issue below."Error in saving dashboard"This message can be caused by several things:Widgets are overlapping: Drag your widget...
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My Offline Data Disappeared
If all your cached offline documents, meeting materials, and board books have been removed from the Govenda mobile app, this article explains what happened and how to restore access.What is remote ...
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Mobile Push Notifications Not Working
If you're not receiving push notifications on your mobile device from Govenda, work through this step-by-step troubleshooting guide.Step 1 — Check device notification permissionsiPhone / iPad: Open...
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Mobile Offline Login Codes
If your company requires two-factor authentication (2FA), you'll need offline security codes to sign in to the Govenda mobile app when you don't have an internet connection. This article explains h...
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Using the Govenda Mobile App Offline
The Govenda mobile app lets you access previously viewed board materials without an internet connection. This article explains the requirements, what's available offline, and common issues.Requirem...
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RSVP and Meeting Attendance Issues
If you're having trouble RSVPing to a meeting or with attendance functionality, find the issue below.I can't RSVP to a meetingYou may not be invited to this meeting or may not have access to the co...
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I Can't Submit a Survey
If you're having trouble completing or submitting a survey in Govenda, find the issue below."This survey is not available to take offline" (mobile)Surveys require an internet connection. Connect to...
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eSignature Problems
If you're having trouble with electronic signatures in Govenda — including signing, status questions, or errors — find the issue below.Understanding eSignature statusDraft — The eSignature package ...