Learn how to set up automatic deletion of private messages for data retention compliance. This guide is for administrators.
Where to configure
Private message auto-deletion settings are found in Settings>Member-App Settings under the Messaging tab.
Deletion options
You can configure private messages to be automatically deleted after a set period:
- 30 days after the message was sent
- 60 days after the message was sent
- 90 days after the message was sent
- 120 days after the message was sent
If no auto-deletion is configured, messages are retained indefinitely.
Purge all Private Messages: To delete all private messages at once, click Purge All Private Messages. This is a permanent action.
Important considerations
- Deleted messages cannot be recovered.
- This applies to all private messages in the organization.
- Make sure users are aware of the retention policy so they can save any important information from messages before it's deleted.
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