How to Configure Private Message Auto-Deletion

Learn how to set up automatic deletion of private messages for data retention compliance. This guide is for administrators.

Where to configure

Private message auto-deletion settings are found in Settings>Member-App Settings under the Messaging tab.

Deletion options

You can configure private messages to be automatically deleted after a set period:

• 30 days after the message was sent
• 60 days after the message was sent
• 90 days after the message was sent
• 120 days after the message was sent

If no auto-deletion is configured, messages are retained indefinitely.

Purge all Private Messages: To delete all private messages at once, click Purge All Private Messages. This is a permanent action.

Important considerations

• Deleted messages cannot be recovered.
• This applies to all private messages in the organization.
• Make sure users are aware of the retention policy so they can save any important information from messages before it's deleted.